This journey was definitely difficult but she put every bit of effort she had to make the impossible possible! When things got rough she made sure to smoothen it out. Thanks so much for your help and patience as we made it to the winning end. -Johanna Barros

Joanna Concepcion was my Fav realtor indeed. My brother talked highly about Joanna that I ended up calling her. From day one she went above and beyond helping me to find my house, as I gave her a list of what I was looking for, She made sure it fit my budget, location, features, (Like living close to water, etc). She helped find the right crew for the process, the home inspector, the mortgage loan originator, etc… She answered my calls, texts, respected my sleeping hours bc I work nights. If I texted in the middle of the night by the end of my shift I already had a text from her. There are so many more wonderful details I would like to share, like at the closing meeting she was there early with a gift for my new home and a customized key chain for my new house. I really recommend her services to anyone looking for a Real Estate agent who cares. -Damaris Rivera

If you are looking to buy or sell a home, Joanna is the realtor to work with! My husband and I just purchased the unit next door to our current home, to combine the units and expand the number of bedrooms and bathrooms we have. This was NOT an easy process, rather it was quite frustrating and added a whole new level of requirements needed for the mortgage. Joanna was there every step of the way. Holding our hands and guiding us through the process. Texts, phone calls, and emails were answered in a timely fashion, and she worked with us to accommodate our busy schedules. I also love that she works with her husband Perry, what more important than family! Thank you, Joanna, for everything. -Andrea Lopez

Words can’t describe the amazing experience it was having Joanna Concepcion and the Café Realty Team help us sell our home and buy our dream home. They made the process so painless and promising. Thank You guys. -Ricardo Bocachica

Can’t say enough about Joanna. She was helpful through the entire process making sure I had everything I needed. She also had no issue going the distance to different locations to ensure I found what I wanted. 100% recommend her and would use her services if I’m ever looking for another home in NY again. -Lamont

It was amazing working with Joanna. Joanna was always available and ready to dive in to assist moving the file forward. We experienced some obstacles during the process, but Joanna knew exactly what to do and info to provide to help fix the situation. I look forward to working with Joanna in the future. -Daniel Terranova

Best realtor out there. Joanna gave us confidence and faith all the way, she was always there for us. She moved fast when was the time to make a deal with the seller agent. We will always be grateful to her!! We recommend Joanna to anyone who is in search for their future home. we love you Joanna! -Lester and Sonia Duarte

Very helpful and trustworthy. She is so sweet and understanding, we may have taken a while to find a home but it was worth the wait. She is patient with us and so dedicated. Thank you for your hard work Joanna! -Ruthie

Joanna went far beyond what we expected an agent to do she not only was professional and wise she was kind considerate and most of all patient we encountered some issues with our home and the city and she was the mediator in getting things done never did she make us feel like we were bothering her whenever we called but always made us feel confident that things would get done and they did without her experience and guidance this would have been a very difficult and long journey she made it bearable and in the end reaching our ultimate goal of selling our home and making it an amazing experience thank you my friend because that is what we became I highly recommend Joanna to everyone. -MaryLou Capozelli

Gracias a su profesionalismo, experiencia, amabilidad y lo cordial que fue en su trabajo nos ayudó a encontrar nuestro hogar.

-Joselyn Cordero

Joanna is a shining star in a sea of real estate agents. Her attention to detail, diligence in information and comprehensive communication have taken her business to new heights! As Team Leader I applaude Joanna's dedication to helping people achieve their dreams. -Elisa Bruno-Midili

I've been so blessed to have found such an incredible Realtor like Joanna Conception, to sell my home. Believe me, selecting a realtor that works so hard and diligently, is no easy task. At the very beginning I was very discerning on who to select and out of the six realtors I interviewed, she definitely stood out as the one to choose. I'm eternally grateful to have Joanna play such a pivotal role, in not only selling my home but becoming a lifelong friend. Joanna Concepcion is certainly an exceptional role model that sets the standards high. I would definitely recommend her to ANYONE, looking to buy or sell their home in a timely fashion. God bless you, Joanna. -Mary Santana

When you pick Joanna as your Real Estate Agent; you are going to get a genuine and positive human being. There are not that many in this universe. She will be working for you; not only the money that she could potentially make. I have known Joanna for more than 7 years from other business ventures. I am so happy that we have always maintained contact. Thanks for helping us find a property my family and I can enjoy for years to come. We appreciate all you have done and your great work ethics. -Maria Vargas

Joanna is one of the hardest working people I know. Very warm and inviting. Her and her husband Perry are two of the finest people you will ever meet. They made looking for a house a pleasure. Joanna is on top of her game when it comes to realty. You would be doing yourself a disservice not to use her as your agent. -Chris Verardo

Joanna Concepcion is the epitome of professionalism. She assisted me at every turn and more importantly she always responded when I left her a message. She made the transition to rent out my property with ease. She takes the reign and drives the wagon so that you can relax. I am proud to call her my agent. Thank you Joanna. -Miguel Martinez

Joanna is top notch! Knowledgeable, efficient, professional, effective and a extremely great person to work with throughout the entire process. Being a first time home buyer, she made everything easy for us. The best part about working with Joanna was that she was always more focused on answering our questions, giving us good advice, and finding homes that met our needs. Thank you again for your work and helping us find our home. -Mac Concordia

This had been the fourth realtor we worked with and Joanna was everything the others were not. She was incredibly responsive and answered texts/calls withing minutes. She listened to your wants/needs so that you didn’t feel like your time was being wasted. She was patient! Not once did Joanna ever pressure us into making a hasty decision. She was also very giving in the way she communicated and shared information. Joanna is incredibly knowledgeable about the real estate business, and as first-time homebuyers/owners we appreciated all the tips and insight she offered. You can tell that Joanna really cares about her role as a realtor. There’s a transparency and integrity you get with Joanna that you don’t always see with others in her line of work. She was honest, even if meant losing out on a deal. And if kindness and empathy are important to you, as it is for us, then you will get it with Joanna. I had shared with Joanna how important this purchase was for me and my family and she made the most thoughtful gesture at our closing with a customized gift. Joanna researched for us, fought for us, and cried with us. We were blessed to be able to work with her and only hope that she continues to make the dreams of first-time homeownership come true for others. -An Ri

Thank you for being there through it all. Even when you weren't available, you put me in touch with the right people so I didn't feel alone. You kept checking on me. You made me cry when you said "your home is out there and we will find it." I know you've been there for me genuinely and I know you're proud of me. I'm so happy. This means so much to me and I'm writing this with tears of joy. My Lord Jesus Christ send you to help me. You are a 5 star ⭐️ ⭐️⭐️⭐️⭐️ realtor to me. I love you to the moon and back. Thank you for putting me in great hands 🙌🏻 -Carmen Soto

Incredibly professional, friendly and so down to earth! Found our current apartment and helped us so the process would go smoothly. I love our place but can’t wait till we can get our dream home and I know Joanna will get us what we want because she’ll accept nothing less for us. We’re not done with her yet! -Dessiree Martinez